When making a request for replacement parts, please complete a full inventory on all parts before making a request. We want to ensure you have everything you need to finish your assembly.
- A close-up picture of the front cover of your instruction manual. If you cannot send a photo, please provide the number starting with B34, as well as the stamped number from the cover
- Part # and quantity of each part required: To find the part #, check out pages 3-6 in your instruction manual. Each part will have an associated alpha-numeric code, starting with 2, 3, T, F or A.
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Reason for replacement: It may be missing, damaged, appear to be mis-drilled, or the color could be off. The more details you can provide, the better we can assist.
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Name, shipping address, phone number.
If you were directed to this article from your current support ticket, please reply back with the above information. To begin a new ticket, email these details to customer.service@dorel.com for assistance.
If you do not have the assembly manual, please click here.