We try our best to help, and if you do not have a receipt, we can look at the manufacture date listed on your product. If it is within 1 year, we will honor the warranty. Since the manufacture date is likely several months prior to your purchase date, a receipt is best, as this guarantees the 1-year warranty in its entirety. If it isn’t digital, try taping the receipt to an inconspicuous area, such as the back panel.
Online shopping makes obtaining a proof of purchase a fairly easy endeavor. Sites such as Amazon or Wayfair usually store these under order history, and by signing into your account, you can pull up purchase history, which will display the delivery date and other pertinent information.